Unified Messaging: all your messages in one place, from any place

Unified Messaging enables a single inbox for all message types, available anytime, anywhere and from any device. An integrated inbox for voicemail, e-mail and faxes enhances productivity for users, provides greater control and security for administrators, and improves customer satisfaction.

Enventis provides on-premise Unified Messaging solutions with Cisco’s Unity products, as well as a hosted solution with our SingleLink Unified Communications service.

 

Cisco Unity Unified Messaging is a foundational element in bringing unified communication solutions to enterprise-scale organizations. It delivers powerful unified messaging (e-mail, voice, and fax messages sent to one inbox) and intelligent voice messaging (full-featured voice mail providing advanced functions) to improve communications, boost productivity, and enhance customer service capabilities across your organization.

The Cisco Unity server architecture is truly unified with your data network, minimizing installation, administration, and maintenance costs. Built on a platform that can scale to meet your organization's needs as it grows, Cisco Unity Unified Messaging also uses streaming media and an intuitive Web browser-based system administration interface that makes life easier for the people who install and support your system, ultimately lowering your organization's total cost of ownership.

Cisco Unity Unified Messaging provides advanced, convergence-based communication services and integrates them with the desktop applications you use every day. With Cisco Unity Unified Messaging, you can listen to your e-mail over the telephone, check voice messages from the Internet, and send, receive or forward faxes to wherever you are. Cisco Unity Voice Messaging features robust automated-attendant functions that include intelligent routing and easily customizable call-screening and message-notification options.

 

Cisco Unity Connection is a feature-rich voice messaging platform based on the same Linux operating system as Cisco Unified Communications Manager. Cisco Unity Connection users can access voice messages using Cisco Unified Personal Communicator and view, search, sort and play messages on a Cisco Unified IP Phone display. Cisco Unity Connection also provides comprehensive automated-attendant functions, including intelligent call routing and easily customizable call screen and message notification options.

Cisco Unity Express offers industry-leading integrated messaging, voicemail, fax, Automated Attendant, interactive voice response (IVR), and a rich set of other messaging features on the Cisco integrated-services-router platform. It provides these integrated services specifically designed for the small and medium-sized office environment or enterprise branch office. With Cisco Unity Express, you can easily and conveniently manage your voice messages and greetings with intuitive telephone prompts, an easy-to-use visual voicemail interface (the VoiceView Express feature) and a straightforward GUI that allows simple administration and management.