Total Care for peace of mind

Enventis provides around-the-clock technology support and monitoring for networks and unified communications. Our Technical Support Center is staffed 24x7x365 by experienced technicians and engineers who answer questions, fix issues and provide assistance. Enventis offers a variety of support options to meet the needs of your company.

  • Single point of contact for support
  • Trouble isolation, determination and resolution from experienced professionals
  • Hardware failure diagnosis and maintenance coordination
  • Trouble ticketing and automatic escalation
  • Proactive Remote Monitoring Service for device, system and application alerting
  • Remote-access to systems for support engineers to diagnose and fix problems
  • Includes coverage for Cisco Unified Communications, IP Contact Center, Cisco Unity, network switches, routers, voice gateways, firewalls, servers & more

 

Enventis Customer Support Portal

The Enventis Customer Support Portal is an easy-to-use, secure site that allows Enventis customers to access information about their Enventis services as well as submit and review support requests. The Enventis Customer Support Portal is accessible to our customers anytime and anywhere. As an Enventis customer, you can access the Customer Support Portal to:
  • View the list of services you receive from Enventis
  • Manage your accounts
  • Submit requests for new support tickets
  • Review open ticket activity 
To login to your Customer Support Portal, simply click on the Customer Support Portal Login, enter your username and password in the login boxes. Forgot your username and password? Contact Customer Service at 888.258.5986. 
 

Keeping a proactive eye on your network with Total Care Monitor & Support

With Total Care Monitor & Support, there is no need to purchase and integrate complicated network management software. We keep track of your systems for IP communications, contact center, LAN/WAN, and much more. Our advanced monitoring tools allow us to deliver reports on health, faults and performance. Enventis Total Care Monitor & Support allows us to provide proactive support and ensure quick resolution of issues.
 
 

Office Locations

 
Plymouth, MN
2950 Xenium Ln N
Plymouth, MN 55441
Phone: 763.577.3900
Toll Free: 877.780.6123
Fax: 763.577.3999
 
 
Minneapolis, MN
331 2nd Ave S, Ste 450
Minneapolis, MN 55401
Toll Free: 888.427.8353
 
 
Duluth, MN
21 W Superior St, Ste 200
Duluth, MN 55802
Phone: 218.740.6111
 
 
St Cloud, MN
22 6th Avenue N
St Cloud, MN 56303
Phone: 320.227.1040
 
 
Rochester, MN
470 Crossroads Dr SW
Rochester, MN 55902
Phone: 507.287.8559
 
Des Moines, IA
2859 99th St
Urbandale, IA 50322
Phone: 515.867.5800