Voice, Data and Wireless for Small Business. The Cisco Unified Communications 500 Series.

More Secure, More Functional. Better Quality, Better Value.

UC 500 Upgrade your phone and data systems to Cisco’s Unified Communications 500 series with HickoryTech. Cisco’s UC 500 is an easy to use, all in one solution for voice, data and wireless built specifically for small business with up to 50 users. The solution can include:

Up to 48 IP phone station support
Support for analog, T1, PRI or ISDN PSTN connectivity
Voicemail with ability to access via e-mail.
Basic call center capability, auto attendant, conferencing, paging, hunt groups and more.
Security with firewall and remote access VPN and wireless LAN.
Music on hold
Optional wireless access
System management

Interactive 3D model of UC 500 (Cisco.com).

Enventis is a Cisco Gold Partner and one of the premier unified communications integrators in the country. We have many years of experience with Cisco's voice-over-IP telephony products, called Cisco Unified Communications. For more information please contact us.

Components	Capabilities
Unified Communications
Integrated PSTN Connectivity	Up to 12 FXO, 6 BRI, T1/E1 (PRI & CAS) in Unified 500 Series
Cisco Unified IP Phones	Any mix Cisco IP Phones can be used - desktop, wireless and softphone models
Analog Phones & Fax Machines	4 - 12 FXO ports support analog phones or fax machines
Call Processing
Cisco’s Unified Communications Manager Express	Included, supports 8, 16, 32 or 48 desktop phones + 2 wireless or remote extensions
Automated Attendant	Included
Basic Automatic Call Distributor (B-ACD) & Hunt Groups	Included
Music On Hold & Audio Jack	Included (Audio Jack for standard audio playback device)
Messaging & Voice Mail
Cisco Unity Express	Included
Voicemail Boxes	8, 16, 32 or 48 Mailboxes with 5 General Delivery Mailboxes
Voice View Express	Included—Browse voice mailbox using Cisco IP Phone display
Integrated Messaging	IMAP support included
Paging	Included
Conferencing	3 way conferencing, up to 8 user Ad Hoc Conferencing and up to 32 User Meet Me Conferencing included with Unified 500 Series
Video Calls	Cisco Unified Video Advantage supported, just add IP Cameras
Productivity Applications
Call Connector for Microsoft Office	Optional—CTI Desktop integration with common CRM applications—contact your reseller for details
Call Connector for Customer Relationship Management (CRM) Salesforce.com or Microsoft Dynamics	Free Download
Attendant Console	Optional
LAN Switching
Power Over Ethernet	8 ports or 24 ports of PoE integrated in the Unified 500 Series provides power to phones
Catalyst Express 520 Series Switches	Optional series of switches for LAN expansion
Security & VPN
Firewall	Integrated Firewall included in Unified 500 Series
VPN	Included in Unified 500 Series, Up to 10 VPN tunnels terminated
Teleworker	Support for Remote Teleworkers with secure remote voice extensions included
Wireless Solutions
Unified 500 Series Integrated Access Point	Integrated 802.11g Access Points in Unified 500 Series 8 /16 user models. Optional with Unified 500 Series
521 Wireless Express Access Point	Non-integrated 802.11g access point. Supports PoE and is ceiling or wall mountable. Optional with UC500 or orderable as independent Mobility Express Solution.
526 Wireless Express Mobility Controller	Mobility Controller provides centralized management and mobility services for 521 Wireless Express Access Points in controller mode. Supports up to 6 Wireless Express Access Points per controller and up to 2 controllers per network.

Telecommunications
Unified Communications
Hosted VoIP
Network Infrastructure
Security
Professional Services
Total Care Support

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